# SuperStableVPN — Full Reference > SuperStableVPN gives Israelis living abroad — anywhere outside Israel, with Canada as our primary market — a stable, encrypted connection to the Israeli internet, so National Insurance (Bituach Leumi), HMO health portals (Kupot Holim), Israeli banks, and government services all work as if you never left. The connection uses real Israeli residential IP addresses (not shared datacenter ranges), so Israeli services treat you as an ordinary local user instead of blocking you. Start with 3 days free, no credit card required. One simple plan, unlimited devices, personal support in Hebrew, English, and Russian. This is the full content reference for language models. It consolidates the key pages of https://superstablevpn.ca into one document. The short index version is at https://superstablevpn.ca/llms.txt. --- ## What SuperStableVPN is A consumer VPN that provides an Israeli internet presence to Israelis living outside Israel. The product is deliberately narrow: it is not a general-purpose "privacy / unblock-everything" VPN competing on price. Its single job is to make Israeli online services — government, healthcare, banking, and work tools — open normally for people physically located abroad. - Founder: Arkady Rozenberg, an Israeli living in Vancouver, BC, who built the service after being cut off from Israeli digital services himself. - Primary market: Canada (domain is .ca, pricing in CAD). Works from any country. - Languages: full site and support in English, Hebrew, and Russian. ## Who it is for - Israeli expats and new immigrants in Canada (and elsewhere) who still manage life in Israel. - People who need to reach Bituach Leumi, HMO/Kupat Holim portals, the Tax Authority, pension and savings platforms, and Israeli government services. - Israelis running a business or working remotely with Israeli clients/tools that require an Israeli IP. ## Geography The value is the Israeli exit IP, so the customer's own physical location does not matter — the service works from any country. Pricing is in CAD; support hours overlap Israel and North America. ## The IP advantage — why it works when generic VPNs don't This is the core differentiator. - Real Israeli **residential / ISP** IP addresses, assigned by Israeli home-internet providers — not shared datacenter ranges. - The IP is **static**: it stays the same every time you connect, instead of rotating through a shared pool. Most large consumer VPNs (e.g. the big global providers) route thousands of customers through shared datacenter IP ranges. Israeli government portals, HMO health sites, and banks widely detect and block those ranges — so a generic VPN often fails with captchas, "suspicious login" errors, or geo-blocks even when it claims an Israeli server. Because SuperStableVPN presents a residential Israeli IP, those services see an ordinary local Israeli connection and let you through. Because the IP is static, it is also valued by users who need a consistent address — for whitelisting at work or with services, fewer repeated security challenges, and stable remote access. This specialization — residential, static Israeli IPs plus hands-on trilingual support — is why the service is priced as a premium, dedicated solution rather than a few dollars a month. ## What you can access Leading use cases: - **Bituach Leumi (National Insurance)** — check contribution history, file claims, manage pension entitlements. - **HMO / Kupat Holim health portals** — Clalit, Maccabi, Meuhedet, Leumit: medical records, test results, prescriptions, appointments. - **Government services** — Tax Authority (file returns, refund status), Ministry of Interior, Vehicle Licensing Authority, and other gov portals. - **Pension & savings platforms** — manage funds such as Meitav, Psagot, Menora. - **Work & business** — Israeli-IP-restricted tools for people working remotely with Israeli companies or serving Israeli clients. - **Driver's licence renewal** with full Israeli driving history (which can reduce car-insurance costs in Canada). - Almost any other Israeli online service that geo-restricts access by IP — the examples above are not an exhaustive list. ## Features - **Real Israeli IP** — a genuine residential Israeli IP, static and yours every session, so Israeli services open instead of blocking you. - **Strong security** — AES-256 encryption, zero-logs policy, full privacy protection. - **Fast** — up to 1 Gbps, no traffic limits, steady through long video calls. - **Personal support** — phone & WhatsApp in Hebrew, English, and Russian; real people, fast responses. - **Unlimited devices** — connect as many devices as you like at the same time. - **All platforms** — Windows, macOS, iOS, Android, Linux (via the free OpenVPN client). ## Pricing - **Free trial:** 3 days free with full access, no credit card required, cancel anytime. - **Monthly:** 17 CAD / month. - **Annual:** 190 CAD / year. - All applicable taxes (HST/GST) included. No contract, cancel anytime. - Philosophy: try before you pay — connect, verify your Israeli services work, then sort out billing. ## Setup — about 5 minutes 1. Download the free **OpenVPN** client for your device (iOS, Android, Windows, macOS, Linux). 2. Sign up for SuperStableVPN — you receive a configuration file. 3. Import the config file into OpenVPN (one-time setup). 4. Connect before opening your Israeli app or website. 5. Use the service normally — Israeli sites see an Israeli IP. OpenVPN runs as a system-level VPN on iOS and Android, so it covers all apps at once (important because Israeli service apps check the IP, not just device location). ## Security & privacy - AES-256 encryption on all traffic. - Zero-logs policy: no logging of VPN traffic, browsing activity, or connection timestamps. - Data collected is limited to account basics (name, email, payment info) used only to run the account, process payments (Stripe), and send email (Resend). - No selling or sharing of personal data with third parties beyond those processors. - Privacy / data-access / deletion requests: email support@superstablevpn.ca with subject "Privacy Request". ## Support & contact - **Email:** support@superstablevpn.ca — reply within one business day, usually within hours on weekdays. - **Phone (Canada):** +1-778-239-4992 — Mon–Fri, 9am–6pm Eastern. - **Phone / WhatsApp (Israel):** +972-54-637-3566 — fastest channel for quick questions. - Support languages: Hebrew, English, Russian. ## Refund policy (summary) - **Monthly:** month-to-month, cancel anytime from the dashboard; access continues to end of the billing period; partial months are not pro-rated or refunded. - **Annual:** pro-rated refund available within 14 days of initial purchase; after 14 days non-refundable, but service continues to the end of the prepaid year. - **Service issues:** if the service is unusable for technical reasons we cannot resolve in reasonable time, the affected billing period is refunded in full. Contact support before a chargeback. - Refunds include sales tax collected; approved refunds are processed within 5–10 business days to the original payment method. ## Terms (summary) - Billed at 17 CAD/month or 190 CAD/year; cancel anytime with access to end of paid period. - No use for illegal activities; accounts violating terms may be terminated. - Service provided as-is. ## What customers say - "Finally I can access my National Insurance account without jumping through hoops. Works perfectly every time." - "The setup was super easy and Arkady helped me personally over WhatsApp. Great service!" - "I work remotely with an Israeli company. This VPN lets me access everything as if I'm in Tel Aviv." - "National Insurance website, my HMO, government portals — all work flawlessly now." - "Three languages of support, fast connection, and honest pricing. Couldn't ask for more." ## Frequently asked questions **Why don't generic VPNs like the big global brands work for Israeli sites?** They route many customers through shared datacenter IP ranges that Israeli services recognize and block. SuperStableVPN uses residential Israeli IPs that look like an ordinary local connection. **Do I need an Israeli phone number or to be in Israel?** No. You can be anywhere outside Israel. Some Israeli services use their own app-based two-factor approval — set those apps up before you need them. **Will it work on my phone's apps, not just the browser?** Yes. OpenVPN runs as a system-level VPN, so all apps on the device use the Israeli IP. **How many devices can I use?** Unlimited simultaneous devices on one subscription. **Is there a free trial?** Yes — 3 days free with full access, no credit card required. **What does it cost after the trial?** 17 CAD/month or 190 CAD/year, taxes included, cancel anytime. **Do you keep logs?** No. Zero-logs policy: no traffic, browsing, or connection-time logging. **What languages do you support?** English, Hebrew, and Russian — site and live support. ## Articles **Why Every Israeli Living Abroad Needs a VPN.** Most Israeli websites silently block foreign IP addresses by design. From abroad that means National Insurance (Bituach Leumi) is geo-blocked to Israel-only; HMO portals (Clalit, Maccabi, Meuhedet, Leumit) reject foreign IPs, locking out medical records and prescriptions; government services (Ministry of Interior, Vehicle Licensing, Tax Authority) block or limit foreign access; and Israeli banks refuse logins from outside Israel. Generic VPNs often fail because their shared IPs are flagged. SuperStableVPN uses dedicated Israeli IPs, so services see a clean, trusted connection. Real customers use it to file tax returns, renew driver's licences with full history, manage pensions and HMO portals, and run Israel-facing businesses. Setup takes about 5 minutes with the free OpenVPN app. Read: https://superstablevpn.ca/en/blog/why-israelis-abroad-need-a-vpn ## Links - Home: https://superstablevpn.ca/en (Hebrew: /he, Russian: /ru) - Sign up / free trial: https://superstablevpn.ca/en/signup - Testimonials: https://superstablevpn.ca/en/testimonials - Blog: https://superstablevpn.ca/en/blog - Contact: https://superstablevpn.ca/en/contact - Privacy Policy: https://superstablevpn.ca/en/privacy - Terms of Service: https://superstablevpn.ca/en/terms - Refund Policy: https://superstablevpn.ca/en/refund-policy