Checking Your Israeli Pension Savings from Abroad: Pension Funds and HaMislaka

Most Israeli pension fund sites open from abroad today. In our check on 23 October 2026, the sites of Harel, Menora, Phoenix, Meitav, Altshuler Shaham and Clal opened, as did Migdal's personal area (Migdal's public site didn't) and the government's tools for finding forgotten savings, Har HaKesef and Har HaBituach. The exception is the pension clearing house (HaMislaka HaPensionit), the one place that gives a full picture of all your accounts: it doesn't open from abroad, and you need an Israeli IP for it. To receive SMS codes you will also need an Israeli phone number.
Test HaMislaka with an Israeli IP: free for 3 days, no credit card required. After that it's 17 CAD a month (about ₪36), taxes included, and only if you choose to subscribe. You'll need the free OpenVPN app: we send you a configuration file and instructions, you connect and open your site. There's no separate app of ours to install.
What you may need from abroad
- check your balance and the fees you are paying;
- switch investment track or move to another fund;
- update contact details and beneficiaries;
- find accounts you forgot after changing jobs;
- find out withdrawal conditions — confirm these with the fund or an advisor, as the rules depend on your situation.
Your fund's own site opens from abroad today
Log in to your fund's website or app as usual. The confirmation code goes to the phone or email in your profile, so if that phone is an Israeli number you gave up, you can get stuck before you start. Update your contact details while the codes still reach you.
But it opens today. Israeli sites change access rules without notice, and it has happened with pension services before (below). When you suddenly need to file a form or check an account, it is easy to end up buying one VPN after another until one works. It is calmer to set up an Israeli IP in advance and, on the day, just press "Connect".
The friction comes when you act, not when you look. A withdrawal is a request with documents: Migdal, for example, asks for an online form with a recent copy of your ID and a personal cheque or a bank's confirmation of your account (Migdal). The documents are gathered as usual. To receive SMS codes you will also need an Israeli phone number; for codes, see SMS codes from Israel abroad.
Finding forgotten savings
If you changed jobs, you may have accounts in several funds.
- Har HaKesef (itur.mof.gov.il) finds inactive, forgotten pension accounts by your ID number. It doesn't show active accounts or balances: those are held by the funds themselves.
- Har HaBituach (harb.cma.gov.il) is the government's free tool for the insurance side: it shows your insurance policies with all insurers, including the premiums you pay, and flags possible double insurance. You log in through the national identification system (Har HaBituach).
Both open from abroad today. That has not always been the case: in January 2021 the Capital Market Authority, which supervises the funds, said it had temporarily restricted access to its services from abroad, including Har HaBituach, for risk-management reasons (Calcalist). For other government services, see gov.il from abroad.
What you can do without the website
From public sources — HaMislaka's contact page, the Capital Market Authority's addresses and phones (in Hebrew):
- HaMislaka (the pension clearing house, whose site doesn't open from abroad), WhatsApp: 055-9728279.
- HaMislaka, phone: 076-8020400, a regular number, dialled from abroad as +972-76-8020400.
- HaMislaka, email: [email protected].
- Public inquiries at the Capital Market, Insurance and Savings Authority (which supervises the funds): *3002 or 1222-3002 (both Israeli numbers), Sunday to Thursday 9:00–16:00; post to עם ועולמו 4, Jerusalem 9546304.
Neither HaMislaka nor the Authority's public inquiries unit publishes a fax or a separate number for calls from abroad. For your own fund's contacts, use its website: it opens from abroad today.
All your savings in one place: HaMislaka
For all your savings in one file, active accounts included, you can file a request with the pension clearing house (HaMislaka HaPensionit), a Finance Ministry–supervised system that collects data from all pension funds and insurers, for a small fee. In our check the clearing house site didn't open from abroad, so you need an Israeli IP to file the request yourself:
- Sign up for SuperStableVPN — 3 days free, no credit card required. Install the free OpenVPN client and import the configuration file we send you; for step-by-step setup or a router, see Israeli VPN with OpenVPN.
- Check that an IP-lookup site shows Israel.
- Open swiftness.co.il and file your request.
How to tell it worked: the site loads. If it loads but your details are refused, that is about your identification, not the connection. To receive SMS codes you will also need an Israeli phone number. If the site still won't open with the VPN on, tell our support what the browser shows. Other symptoms are covered in An Israeli website says "access denied".
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